There are many methods to measure user productivity. Effective utilization of work accomplished via computer can be determined by the actions the user engages.
User initiated activities from logons, applications activated and pages viewed are all recorded second-by-second.
By monitoring window captions (page titles), engaged activity is detailed per application including all browsers revealing active time viewing each page.
No browser plug-ins are used, easing installation to only a single agent.
Screen saver activity is documented. When a screen saver is active, all open applications are counted as being idle in terms of user engagement.
Our always on technology continuously journals all user activity including the lack of activity as shown by idle applications.
When a network connection is available, detailed user activity journals are automatically uploaded to a server you control.
Once uploaded, the journals are processed by a server agent into SQL Server® for reporting.
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Gathering of User Activity
An easy to install workstation agent that requires no configuration and no active network connection to fully operate and journal all user initiated activity. Our low-impact design typically does not require white-listing in your endpoint protection system.
Our administrator interface is used to create an MSI for installation of the workstation agent. The resulting agent installation does not appear in the list of installed applications.
The activity journals from each workstation/client will automatically be uploaded to your self-hosted cloud or on-premise server (via IPv4 or Named Pipes). The journal files can also be emailed or manually copied, providing comprehensive methods to ensure your data is always collected and reportable.
The administrator interface does provide the ability to create reporting locations (entities) for each MSI. These entities are utilized to determine the SQL database to be user for activity journals.
This unique functionality enables simple division of records by any determination you create. For instance, geographic, personnel classification, sub-contractors, and so on. The MSI entity configuration can be changed or updated as needed at each workstation. Reporting includes the ability to combine entities to achieve an overall enterprise view.
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Clients Supported
Windows® 7 and all later versions
Windows® Remote Desktop Services
Citrix® Servers (all versions)
All Virtual Windows®-based Desktops
Functionality
Work from home
Online with your network
Offline from your network
Completely disconnected
Technologies
Small footprint proprietary agent
Built-in MSI creation provides simple installation and removal
Supports all versions of Windows® server including Windows® Core servers
Supports all versions of SQL Server®
SQL backend
Your self-hosted server on-premise or the cloud is utilized to collect and process all user journals into SQL. We believe your data is yours, and, unlike other solutions, we do not receive your activity journals.
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