Support

Jan 2019

Updated SofTrack Local Agent for support of recent updates made to Bentley® Applications

Jun 10 2019

Released New SofTrack Administration Console - modernized the user interface

Added Support for Windows Server 2019

Updated all SofTrack Server Agent components to be fully 64bit, previously only the kernel driver was 64bit

Updated SofTrack Local Agent for improved support of recent updates made to Bentley® Applications

Jul 26 2019

Updated SofTrack Agents to perform Automatic Autodesk® Usage Report by network license and by product's feature code - completely independently of any existing License Profiles

Updated SofTrack Agents to enable new feature LWA Automatic Updates starting with LWA v7.25a can now utilize automatic updating

Updated SofTrack Server Agent to suppress sending duplicate Bentley® not tracked alert emails

Nov 4 2019

Updated SofTrack Agent to properly detect Bentley® codes for Navigator v10

Added new email Alert for 'Copy File to Removable Device' workstation activity

Nov 22 2019

Updated SofTrack Agent to properly detect Bentley® codes for RAM version 17 products

Feb 25 2020

Updated DSRRSMTP.DLL component to support TLS v1.2 (used for email alerts)

Updated SofTrack Agent to properly detect Bentley® Site Activation Code for command line metering

Jun 18 2020

Added new by user report for Autodesk "Product Usage" (for usage activity that is automatically detected)

Added new Smart Inventory report to show all Applcations used, per day, on specific workstations during a specific reporting period.

Added support for tracking Serial Number and Product Codes engaged by Autodesk 2020/2021 products

Added support for Bluebeam REVU 2018/2019 and later versions, will now include Serial Number on launch and 30 seconds after launch will send launch code indicating if open for Markup Mode or ViewOnlyMode

Added option to Push Console to set Remote Registry service to "Demand Start" to successfully complete LWA updates

Oct 05 2020

NEW PRODUCT ANNOUNCEMENT: SofTrack Managed Assets

Automatically track all user-opened applications

Track Idle usage, Active usage and Total usage for every application users open

New light-weight agent records all activity online, offline and securely uploads or transfers data for reporting

All Activity stored in SQL Server

Separate workstation data per department, campus, geo-location, and more

Designed to provide Software Asset Management for Enterprises, Education and MSPs

Multiple Software Asset Management reports: Audit Position, User Daily Activity, Concurrent Usage Graph (compare up to 10 applications), Applications used, Excessive Idle Applications, Applications installed per workstation and Applications Not Used and many more

Jan 11 2021

Update to resolve conflict when Autodesk® products embed Bentley® applications

Update to resolve "Quick Links" links disappearing on Windows® 10 workstations

Added interactive user-defined prompt responses for Advanced Timekeeping

Added ability to sequence License Profile processing (new option within Linking Profile configuration)

Mar 01 2021

Update workstation agent to correctly obtain Bentley® codes for ProjectWise 10

Update workstation agent to correctly provide metering for applications using long command lines (more than 500 characters)

May 17 2021

Update workstation agent to consistently provide codes and serial number (if assigned) for Autodesk 2020 applications

Update workstation agent to ensure correct operation with Bentley® ProjectWise

Aug 27 2021

Add automatic tracking of Autodesk applications Named User licenses

SofTrack Managed Assets - added several new reports, graphs, scheduled emails of activity graphs and more

Apr 20 2022

Added support for Windows® Server 2022 and Windows® 11

Added ability to automatically notify and terminate application usage at midnight

Added ability to pool licenses from up to 3 license profiles to better manage and report controlled application usage

Added ability to automatically track AutoDesk® licenses by Named User

May 11 2022

Added support for Windows® Update KB5011831

Sep 19 2022

Added ability to automatically terminate any license usage daily at 11:59p with a 5-minute user warning

Added detection of Bentley® Practitioner license usage, enabling ability to separately track and control

Added detection of Autodesk® FLEX (Named-User) license usage, enabling ability to separately track and control including reset usage daily

Improved VPN detection to ensure SofTrack Local Workstation Agent utilizies VPN connection when present

Corrected tracking of Microstation v8 licenses on Windows 10/11

Improved interoperability with Palo Alto Networks's Cortex XDR

Enhanced Automatic Administrator reports to report usage on all users and computers, sample image below

SofTrack Managed Assets: Corrected issue when disabling retired workstations

SofTrack Managed Assets: Added Autodesk® tracking of all Named-User License Activity

SofTrack Managed Assets: Added Autodesk® tracking of all Network License Activity

SofTrack Managed Assets: Improved Utilization Intelligence HTML output to include all components, for example, Adobe® Creative Cloud usage

SofTrack Managed Assets: Added User Internet Upload + Download activity tracking including bytes transferred

Nov 28 2022

When in-use, added notification popup that usage will automatically terminate 11:59p with a 5-minute user warning

Add workstation agent inactivity alert when last usage was detected more than NNN days in the past

Added usage detection for all third-party Autodesk® AutoCAD® Plug-in and Add-in modules

SofTrack Managed Assets: Added Autodesk® usage detection for all third-party Autodesk® AutoCAD® Plug-in and Add-in modules

Dec 22 2022

Improved detection of Bentley® Practitioner license usage

Revised VPN Connectivity for workstations utilizing multiple active VPNs

Apr 09 2023

Added Periodic Allotment feature to control number of days of usage per overall time period

Added new several new metering reports within the Licence Profile EXE Component Utilization section

Added Quick Inventory ability to detect Adobe Acrobat Pro and Standard editions

Updated ESRI® ArcMap® concurrent license tracking

Now providing Autodesk® Flex License Control functionality

Jul 06 2023

Added customized Agents tab to enable customer-defined details for each workstation

Added new Timecard report: Workstation Overview Summary

Added new Timecard report: Daily Details - includes showing each date logged on while workstation locked for entire day

Updated Group Tracking engagement

Modified workstation agent for better interoperability with Cortex XDR

Added support for Autodesk 2024 versions for automatic Autodesk activity tracking

Dec 11 2023

Improved tracking of Bentley Practitioner Licenses

Enhanced tracking of sub-licenses included in Microstran ( LIMCON ) (AS4100, AS4600 and NZS3404)

Added tracking of Bentley codes for SiteOps®

Added two new timed termination options: Exit usage at 23hours and 59minutes and Exit usage each day at specific hour:minute

Logon tracking option will now correctly record logoff time as being the time a workstation is powered down without logging off including when workstation crashes

Added new automatic report (beginning with v8.16q), DailyMaximumUsage.csv, updated at midnight each day with the maximum number of SofTrack workstation and SofTrack session licenses in-use at any time within the previous day. This report is automatic, no configuration required.

Workstation Audit Log Report Search now provides ability to both include and exclude records to isolate relevant activity.

Jul 14 2024

Improved tracking of Bentley Practitioner Licenses (additional refinements on latest usage)

Corrected early release problem in Local Workstation Agent when multiple license profiles were tracking same Bentley application usage

Updated LWATRAY (user self-checkout tool) to correctly function when workstation has multiple active network adapters to different networks

Added new Timed Termination event types, can be very useful in reducing unintended usage of Autodesk FLEX licenses, can be used with any software by any vendor.

SofTrack Console My Agents View now includes customizable columns: QI:Last BSOD and QI:WakeUpType

SofTrack Console License Profile EXE Component Utilization Reporting is now available and provides a variety of reports to show how individual EXE files within your SofTrack License Profiles are being engaged.

SofTrack Console, Reports, Quick Inventory, added 3 new reports : Windows Update Components and installation status (Succeeded, Failed, Aborted, etc), Microsoft Cloud Joined workstations, Microsoft Cloud Joined workstations + User Details