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Overall, SofTrack is licensed per workstation and terminal session where services are provided.

SofTrack's Managed Assets licensing is per workstation and per terminal server session.

A workstation license is required for each workstation, including VDI (Virtual Desktops) where the SofTrack Manged Asset agent is installed. Once installed, licenses are directly assigned to workstations as each connect and report their data. Retired workstations can have their license freed and re-used by other workstations.

Workstation licenses are not installed on the workstation, each are installed on the server selected to host the SofTrack Server Agent.

A terminal server session license is required for each Windows® terminal server (including Citrix® or other solutions that utilize Windows® terminal server functionality). The SofTrack Managed Asset agent will tally the number of Microsoft® RDP/CAL session licenses installed for the terminal server where utilized. The session licenses installed will be determined by using the following powershell script:

get-wmiobject Win32_TSLicenseKeyPack

The total number of Microsoft® session licenses installed (across all terminal servers utilizing the SofTrack Managed Assets Agent) must be equal to or less than the number of installed SofTrack Managed Assets session licenses. Retired terminal servers can have their session licenses freed and re-used by another terminal server.

Your SofTrack license generally includes one year of unlimited technical support, product maintenance, new features and product training. Addtional year's of support, maintenance and enhancements are available.

If your SofTrack license is not renewed, your SofTrack installation will continue to function however you will no longer have access to product maintenance and new features or technical support.

Overall, SofTrack is licensed per workstation and terminal session where services are provided.

SofTrack's software usage control licensing is per workstation and per terminal server session.

A workstation license is required for each workstation, including VDI (Virtual Desktops) where SofTrack provides a service (metering, logon tracking, quick inventory, smart inventory, auditing, and so on). There is no restriction on how many services will be provided per licensed workstation (for instance, you can meter 1 application or dozens of applications).

Workstation licenses are not installed on the workstation, each are installed on the server selected to host the SofTrack Server Agent.

A terminal server session license is required for each simultaneous session (whether hosted by Windows® Terminal Services, Citrix® or other) that a single terminal server is itself licensed for. SofTrack's terminal server session licensing is issued per terminal server; therefore the SofTrack license count must match the maximum number of simultaneous sessions allowed on that single terminal server.

For environments where multiple servers will be used host the SofTrack Server Agent (for details refer to your SofTrack technical support representative) there may be a fee for additional server agent licenses. The first server agent license is included with every order of SofTrack.

There is no separate licensing for server clusters, virtual servers or virtual workstations, each requires either a workstation, terminal server session or server license (as appropriate) as if it was a separate physical entity.

Your SofTrack license generally includes one year of unlimited technical support, product maintenance, new features and product training. Addtional year's of support, maintenance and enhancements are available.

If your SofTrack license is not renewed, your SofTrack installation will continue to function however you will no longer have access to product maintenance and new features or technical support.

SofTrack supports the following server platforms:

• Windows 2022
• Windows 2019
• Windows 2016
• Windows 2012R2
• Windows 2012
• Windows 2008R2
• Windows 2008 (32bit and 64bit)
• Windows 2003 (32bit and 64bit)
• Terminal Services on all the above, and Citrix® XenApp, XenDesktop

You can also use the following as the 'server': Win7, Win8.x or Win10 (recommended only for sites with less than 15 workstations)

Clustering / Server Clusters on all the above

Virtualization via Hyper-V amd VMware on all the above

SofTrack supports cloud-hosting on any hosting platform that utilizes a Windows® server.

SofTrack also supports on-premise hosting utilizing a public IPv4 address enabling full internet connectivity.

We will provide full assistance configuring your SofTrack installation on any cloud-hosting platform you choose.

SofTrack provides agents for Windows-based workstations plus Terminal Services / Thin Clients / Remote Desktop Clients.

• Windows 11
• Windows 10
• Windows 8.x (32bit and 64bit)
• Windows 7 (32bit and 64bit)
• Windows Terminal Services on all the above
• Citrix® including XenApp, XenDesktop
• Virtualized Desktops including APP-V

SofTrack Solution Briefs:

SofTrack Managed Assets [PDF]

SofTrack Usage Control [PDF]